Notice of New Online Banking Service


     Regarding New Online Banking Service

Dear Valued Customers, 

      First of all, Eximbank would like to send you our honorable greetings and best wishes to thank you for your continuous support of our banking services over the years.

To ensure the maximum security in every transaction with out Online Banking services, from 17/12/2020, Eximbank is proud to implement Eximbank Smart OTP, a new transaction authentication method for individual customers with exceptional features compare to traditional SMS OTP.


* Benefits of Eximbank Smart OTP:

    + An authentication solution with the highest level of security as of now.

    + Daily transfer limit with up to 500 millions VND per transaction and 5 billions VND per day.

    + Convenient and simple to use: a mobile app to be installed on your personal mobile phone to use anywhere and anytime; minimising your tasks and can authenticate your online transaction even when your phone is offline.

    + Completely free.   

Register and start using Eximbank Smart OTP today to enjoy all the benefits above.

    * To start using Eximbank Smart OTP:
    + New customers: Kindly visit the nearest branches/ transaction offices to register for using Eximbank Smart OTP.

     +  Current customers (already registed E-Plus Online Banking) : Please activate your Smart OTP for transaction authentication.

    + Download the Eximbank Smart OTP application from Apple Store or Google Play.
    + Review  the User manual for Eximbank OTP [ Vietnamese | English] to activate your Smart OTP and use the application for transaction authentication.

    + General Terms and Conditions of Registration and Use of Eximbank Smart OTP authentication solution. [Vietnamese | English]

For further details, please kindly visit : or arrive at the nearest Eximbank’s branch / transaction office or contact our 24/7 Call Center at 1800 1199 (toll-free).

Yours sincerely,
Vietnam Export Import Commercial Joint Stock Bank.