In order to prevent risks in Mobile Banking transactions, please note the following recommendations:

When you lose your phone with the EIB Mobile Banking application installed, please contact the transaction points to request to temporarily block the service promptly.

Prevent transaction password disclosure when entering password and when storing transaction password.

Do not install strange or pirated software on your phone to prevent crooks from having the ability to control or remotely control your phone, track and steal transaction information. important to you.

Don't let strangers or untrusted people use your phone.

Contact:

• Customer support center (Call Center): 19006655 (press number 4), from Monday to Friday (7:30 a.m. - 7:30 p.m.) and Saturday (7:30 a.m. - 5:00 p.m.).
• Email: contact@eximbank.com.vn