Dear Customer,

Eximbank constantly improves technology to bring customers better experiences, so Eximbank will upgrade the IT system at the time below. During the system upgrade period, the features will be temporarily suspended. following features:

-     From 10:00 p.m. to 10:10 p.m. and 10:30 p.m. to 10:40 p.m., November 27, 2023 (Monday): Edigi regular/fast transfer transactions using SMS OTP authentication.

-   From 23:00–23:30 November 27, 2023 (Monday) and 00:00–00:30 November 28, 2023 (Tuesday): Regular/fast transfer transactions on EBiz using Smart OTP transaction authentication

Apart from the above service interruptions, the system still operates normally.

Eximbank has tried to consider how to have the least impact on customers' transactions. We hope that customers will sympathize with any inconvenience regarding transactions during the above upgrade period.