Dear Customer,

Eximbank constantly improves technology to bring customers better experiences, so Eximbank will upgrade its IT system at the following time:

-          October 26, 2023 (Thursday): 20:00-20:05, 22:00–22:05 and 23:00–23:10.

-          October 27, 2023 (Friday): 20:00-20:05, 22:00–22:05 and 23:00–23:10.

During temporary upgrade interruption:

-              Transactions receiving SMS notifications: Mobile phone top-up; Notification of balance changes: domestic/international cards, ATM withdrawals, bank transfers; Unlock international card; OTP messages for Edigi, Ebiz, 3DS,...

-                Napas quick money transfer transaction (Eximbank beneficiary direction).

Apart from the above service interruptions, the system still operates normally.

Eximbank has tried to consider how to have the least impact on customers' transactions. We hope that customers will sympathize with any inconvenience regarding transactions during the above upgrade period.

Best regards,