Dear Customer

Vietnam Import-Export Commercial Joint Stock Bank (Eximbank) would like to sincerely thank customers for using Eximbank's services in the past.
To comply with the requirements of Circular No. 35/2016/TT-NHNN issued on December 29, 2016 "Regulations on safety and security for the provision of banking services on the Internet" effective from On July 1, 2017, Eximbank respectfully informs customers who are transacting on Eximbank's Electronic Banking service as follows:
1. Regulations on login password:
Login password must have a minimum length of 08 characters, include letters and numbers, contain uppercase and lowercase letters or special characters.
The maximum validity of the login password is 90 days. After the above period, the customer must change the login password. Accordingly, when logging in, the system automatically checks and requires the customer to change the login password to a new one if the login password expires.

2. Regulations on reissuing login password:
In case you enter the wrong login password 5 times or you forget your login password, please contact Eximbank's Branches/Transaction Offices directly for support.

Once again, Eximbank sincerely thanks you and looks forward to continuing to receive your support.

Best regards,
Vietnam Export-Import Commercial Joint Stock Bank.