CARD INFORMATION SECURITY

Dear Cardholders,
Vietnam Export-Import Commercial Joint Stock Bank (Vietnam Eximbank) would like to send respectful greetings and sincere thanks to cardholders for using Eximbank products in the past.
Facing the increasingly complex situation of high-tech crimes, in order to ensure safety and prevent risks arising during card use, Eximbank respectfully sends to cardholders the following recommendations:
Absolutely do not provide card information including card number, card validity, card security code (3 numbers printed on the back of the card), Internet Banking login information, online banking and PIN/OTP code. others.
Do not allow the Card Acceptor to swipe the card through any device other than the POS machine and always monitor the card throughout the card transaction process.

Observe the ATM carefully before making a transaction, paying attention to locations such as the card reader slot, keyboard... If you discover that the ATM has strange devices or any unusual signs, do not make the transaction and Notify the bank managing the ATM for processing (The bank's contact information is shown on the ATM machine/chamber)
Regularly change your PIN and cover the keypad with your hand when making transactions at an ATM.
Regularly check SMS Alert messages and card account statements to promptly detect unusual transactions and request support from the Bank.
In case there is any suspicion of fraudulent transactions, cardholders need to immediately contact Eximbank at hotline 18001199 to block the card urgently.

Eximbank wishes cardholders Health - Happiness - Success and is pleased to continue serving cardholders in the coming time.
Best regards,
VIETNAM IMPORT-EXPORT COMMERCIAL JOINT STOCK BANK