MoneyGram recognizes Eximbank as the partner bank with the best customer service in Vietnam

On March 5, 2021, Eximbank was recognized as the partner bank with the best customer service of MoneyGram International, Inc in the Vietnamese market in 2020.

MoneyGram International, Inc. is America's global leader in cross-border P2P payments and money transfers, working with carefully selected agents across 350,000 locations in more than 200 countries and territories. In 2010, Eximbank cooperated with MoneyGram to deploy MoneyGram service at the bank's transaction points with 207 branches and transaction offices nationwide. This service is trusted and used by many Eximbank customers and has good reviews because it is fast, reliable and completely free. In particular, with MoneyGram's network of more than 350,000 agents globally and Eximbank's 207 transaction points across the country, relatives in Vietnam can receive deposits anytime, anywhere from relatives and friends in Send money abroad quickly, conveniently, safely and completely free of charge.

Ms. Dinh Thi Thu Thao, Deputy General Director of Eximbank received the award from MoneyGram Representative in Asia.

At the award ceremony, Mr. Vijay Poduval, Director of MoneyGram Asia said: “During the pandemic year of 2020, money transfer services in Vietnam have become valuable to our customers as we created access to customers where they need it most. We are pleased to see that Eximbank has diversified its products and services to support Vietnamese people abroad, including the mobile banking services that our customers have. can be easily collected through their online banking services or at your most convenient location.

For many years, Eximbank has coordinated with many partners who are reputable foreign money transfer companies to provide customers with the fastest, most convenient and safest service to receive money from overseas relatives. As one of MoneyGram's prestigious partners, Eximbank is proud to provide its customers with the best services, Mr. Nguyen Canh Vinh - Acting General Director of Eximbank shared: "Eximbank is very honored to receive this award." from MoneyGram. We constantly improve and innovate by investing in technology and service quality to meet customer expectations in providing services and financial solutions with the goal of being customer-centric. To date, Eximbank is proud to be the bank providing the best remittance payment service in Vietnam. MoneyGram's recognition once again affirms Eximbank's service quality, and is also a motivation for us to continue striving to expand our cooperation network in many countries, bringing the best remittance services to customers. row".


In 2020, international credit rating agency Standard & Poor's Global Ratings announced that Eximbank's long-term partner credit rating was maintained at B+ with a "stable" outlook, unchanged from the announced rating. in September 2019. The assignment of long-term partner credit rating B+, short-term B and "Stable" outlook is S&P Global's recognition of Eximbank's restructuring efforts, shown through selective growth rate, concurrent while making efforts to gradually reduce outstanding bad debts, improve asset quality and maintain high capitalization and good liquidity, while also reflecting the bank's position in the mid-range private banking system in Vietnam. Vietnam. The "stable" outlook shows that, in the next 12 - 18 months, S&P expects Eximbank to continue to maintain improved growth and stable profits in the process of gradually reducing outstanding assets and improving operating performance.
In addition, Eximbank was notified by the Asian Development Bank (ADB) to grant a trade finance limit and a revolving credit limit with a total value of up to 31 million USD (equivalent to 725 billion VND). In addition, recently, the bank was also honored to receive 2 prestigious awards from Refinitiv (London Stock Exchange Group) for excellence in the foreign exchange (FX) market in 2020.