From September 3, 2013, Eximbank adjusted Internet Banking service fees

Dear Customer,

Vietnam Import-Export Commercial Joint Stock Bank (Eximbank) sincerely thanks you for using Eximbank's Internet Banking service in the past.

In order to meet the diverse needs of customers in using electronic banking services, Eximbank respectfully announces that from September 3, 2013, Eximbank will deploy new service packages for individual customers using the service. Internet Banking service as follows:

	Package E-Standard	Package E-Plus Query account information and make transactions		Package E-Plus Save
	Query account information	Gói E-Plus 1	Gói E-Plus 2	Query account information and make transactions
	Query account information	Use Mobile OTP/PKI authentication	Use SMS OTP authentication	Query account information and make transactions
Fee collection period every 3 months	Do not apply	40,000 VND 01 customer /3 months	50,000 VND 01 customer /3 months	Do not apply
Fee collection period every 6 months	Do not apply	70,000 VND 01 customer /6 months	90,000 VND 01 customer /6 months	Do not apply
Fee collection period every 12 months	Free	120,000 VND 01 customer /12 months	160,000 VND 01 customer /12 months	60,000 VND 01 customer/1 year and collect a fee for each transfer transaction of 3,000 VND/transaction

For customers who have registered for the E-Plus package Internet Banking service with SMS OTP authentication method before September 3, 2013, after the end of the current fee collection period, they will switch to E-Plus service package 2 - Period. Fee charged every 12 months.

Note: Customers registering for the E-Plus, E-Plus Savings package when performing transfer transactions that require fees, Eximbank will collect additional transaction processing fees according to the prescribed fee schedule. Details are as follows:

Fee collection item	Charges regulations	Collection rates minimum	Collection rates max
I. Transfer money within the system in VND
1. Same Province/City where account is opened.	Free
2. Different Province/City where account is opened (free transfer between accounts of the same account holder).
2.1 From 1 billion VND or less/day.	10,000 VND/transaction
2.2 Over 1 billion VND/day.	0.01%/amount exceeding 1 billion VND	10.000 VND	1.000.000 VND
3. Transfer money using ID card	0,03%	10.000 VND	1.000.000 VND
II. Transfer money outside the system in VND
1. Same Province/City where account is opened	0,01%	15.000 VND	500.000 VND
2. Different Province/City where the account is opened	0,05%	20.000 VND	1.000.000 VND
III. Interbank transfer according to card number	5.000 VND/transaction
IV. In case of transfer within 2 working days from the date of depositing cash into the account, an additional counting fee will be charged.	0,03%	10.000 VNĐ	1.000.000 VNĐ

(The above fees do not include VAT)

If you have any questions while using the service, please contact the Customer Support Center via phone number 1900.54.54.74 for assistance.
Best regards