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Eximbank's announcement

11/01/2024

From September 3, 2013, Eximbank adjusted Internet Banking service fees

Dear Customer,

Vietnam Import-Export Commercial Joint Stock Bank (Eximbank) sincerely thanks you for using Eximbank's Internet Banking service in the past.

In order to meet the diverse needs of customers in using electronic banking services, Eximbank respectfully announces that from September 3, 2013, Eximbank will deploy new service packages for individual customers using the service. Internet Banking service as follows:

 
Package E-Standard
Package E-Plus
Query account information and make transactions
Package E-Plus Save
Query account information
Gói E-Plus 1
Gói E-Plus 2
Query account information and make transactions
Use  Mobile OTP/PKI authentication
Use SMS OTP authentication
Fee collection period every 3 months
Do not apply
40,000 VND
01 customer
/3 months
50,000 VND
01 customer
/3 months
Do not apply
Fee collection period every 6 months
Do not apply
70,000 VND
01 customer
/6 months
90,000 VND
01 customer
/6 months
Do not apply
Fee collection period every 12 months
Free
120,000 VND
01 customer
/12 months
160,000 VND
01 customer
/12 months
60,000 VND
01 customer/1 year
and collect a fee for each transfer transaction of 3,000 VND/transaction

For customers who have registered for the E-Plus package Internet Banking service with SMS OTP authentication method before September 3, 2013, after the end of the current fee collection period, they will switch to E-Plus service package 2 - Period. Fee charged every 12 months.

Note: Customers registering for the E-Plus, E-Plus Savings package when performing transfer transactions that require fees, Eximbank will collect additional transaction processing fees according to the prescribed fee schedule. Details are as follows:

Fee collection item

Charges
regulations

Collection rates
minimum

Collection rates
max

I. Transfer money within the system in VND

 

 

 

1. Same Province/City where account is opened.

Free

 

 

2. Different Province/City where account is opened (free transfer between accounts of the same account holder).

 

 

 

     2.1 From 1 billion VND or less/day.

10,000 VND/transaction

 

 

     2.2 Over 1 billion VND/day.

0.01%/amount exceeding 1 billion VND

10.000 VND

1.000.000 VND

3. Transfer money using ID card

0,03%

10.000 VND

1.000.000 VND

II. Transfer money outside the system in VND

 

 

 

1. Same Province/City where account is opened

0,01%

15.000 VND

500.000 VND

2. Different Province/City where the account is opened

0,05%

20.000 VND

1.000.000 VND

III. Interbank transfer according to card number

5.000 VND/transaction

 

 

IV. In case of transfer within 2 working days from the date of depositing cash into the account, an additional counting fee will be charged.

0,03%

10.000 VNĐ

1.000.000 VNĐ

(The above fees do not include VAT)

If you have any questions while using the service, please contact the Customer Support Center via phone number 1900.54.54.74 for assistance.
Best regards

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