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Eximbank's announcement

11/01/2024

From July 15, 2014, Eximbank officially launched the E-Plus product package with a reduced fee of 79,000 VND/year for individual customers using Internet Banking services.

Welcome,
Eximbank sincerely thanks you for using our banking services. Eximbank has continuously improved Internet Banking services to bring outstanding quality to meet your needs and attractive fees.
With that goal, from July 15, 2014, Eximbank will implement a policy of 01 complete E-Plus product package with fees reduced from 160,000 VND/1 year to 79,000 VND/1 year (excluding VAT) for individual customers using Internet Banking services.
Account management;
Set a future payment schedule;
Transfer money within Eximbank system;
Interbank transfer;
Open/Close a savings account;
Card services (registering for card issuance, 3D secure service, paying credit card statement balance, opening/locking domestic/international cards, viewing international card statements,...);
Other online payment services (loan repayment, phone top-up, electricity, water, landline/mobile phone, internet, cable TV, airline tickets, etc.)

Accordingly, Eximbank would like to respectfully inform you of the following related information:
1. For customers using Internet Banking services:

For customers who have registered to use E-Plus transaction packages with recurring fees of 03 months, 06 months, 12 months or E-Home Plus transaction package before July 15, 2014: On July 15 /2014, to ensure your rights, Eximbank will convert your contract to the E-Plus transaction package with a fee of 79,000 VND/year. When the next fee collection period comes, this new annual fee will apply. For customers using the E-Home Plus transaction package, the fee collection date is July 15, 2014.
For customers who have registered to use the E-Standard query package before July 15, 2014: Eximbank still maintains the status of your service contract.

At the same time, Eximbank applies special preferential policies for customers as follows:
For customers who have registered to use E-Plus transaction packages with recurring fees of 03 months, 06 months, 12 months or E-Home Plus transaction package before July 15, 2014: Customers are free 03 additional months of using Internet Banking service for the next fee collection period.
For customers converting from E-Standard query package to E-Plus transaction package: Customers converting to E-Plus transaction package before September 30, 2014 will receive 3 additional months of service free of charge. Internet Banking from the date of conversion;

For changes related to the service contract (if any), please go directly to Eximbank's transaction point to make adjustments.
2. For customers who newly register for Internet Banking service:
From July 15, 2014 to December 31, 2014, new registered customers will receive 3 additional months of free Internet Banking service from the date of registration.
Any questions please contact:
Customer support center (Call Center): 1900.54.54.74 or 08 39.15.15.15
Email: contact@eximbank.com.vn.
Once again, Eximbank sincerely thanks you and looks forward to continuing to receive your support.
Best regards,
Vietnam Import Export Commercial Joint Stock Bank

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