On the morning of March 25, Eximbank coordinated with Tran Dinh Cuu Consulting Company Limited to launch a consulting project to build and apply a quality management system according to ISO 9001:2015 standards.

With the goal of innovating to create many benefits for customers and realizing expectations for the future, Eximbank officially implemented the construction and application of the ISO 9001:2015 quality management system to improve capacity. banking competition. The first pilot unit that will apply ISO 9001:2015 is Ho Chi Minh City Branch - the largest branch in the entire system and Ben Thanh Transaction Office.

The quality management system according to ISO 9001: 2015 is an advanced quality management system, effectively applied by organizations and businesses around the world to manage operational quality and improve quality. products and services, thereby contributing to enhancing the bank's competitive position. Eximbank hopes that applying the above standards will help the bank enhance operational improvements in governance, quality management and increase the working efficiency of employees. In addition, Tran Dinh Cuu Consulting Co., Ltd. commits that this project will help Eximbank save time, costs, and resources in operations, thereby increasing profits and bringing added value. for customers.

Mr. Nguyen Huong Minh (right) - Deputy General Director of Eximbank and Mr. Tran Dinh Cuu (left) - General Director of Tran Dinh Cuu Consulting Co., Ltd. at the project launching ceremony

At the project launch, Mr. Nguyen Huong Minh - Deputy General Director of Eximbank highly appreciated the importance of the project: "Through the application of the quality management system according to ISO 9001:2015 standards, we We hope that the quality of products and services provided to Eximbank's customers will be optimized, professional and consistent throughout the system, helping the bank to achieve its long-term strategic goals in the near future. Besides, we will also focus the bank's resources on the project to achieve the best results and on schedule."

This project is meaningful and highly applicable to the service activities that Eximbank is serving millions of customers at more than 200 branches and transaction offices across the country. ISO certification ensures uniformity and compliance with advanced international standards in banking operations and products.

With a sustainable development orientation and long-term business strategy, Eximbank will continue to create new breakthroughs in providing products and services, towards the goal of completing the set mission. To do that, "ISO 9001: 2015 certification will be a sufficient condition for Eximbank to develop further, helping the bank to cooperate with major international partners in the future" - Mr. Koji Horikawa - Director Eximbank Corporation's Project Management and Strategy Board said.