Dear Customer
First of all, Vietnam Import-Export Commercial Joint Stock Bank (Eximbank) respectfully sends greetings and best wishes to our customers. Eximbank sincerely thanks customers for using our bank's financial services in the past.

Eximbank respectfully informs customers that Eximbank has improved the process of reactivating the Eximbank Smart OTP service as follows:
When customers reactivate the Eximbank Smart OTP application on Online Banking or Mobile Banking from the 2nd time onwards, customers only need to do:
• For Smart OTP Out App authentication:
• Step 1: Customers deactivate Smart OTP by logging in to Online Banking and using SMS OTP to confirm deactivation.
• Step 2: Customers reactivate Smart OTP by logging in Online Banking and using SMS OTP to confirm activation.
• For Smart OTP In App authentication:
• Customers reactivate Smart OTP by logging in to Mobile Banking and using SMS OTP to confirm activation.

For more details, please contact hotline 1800 1199.
Once again, Eximbank wishes our customers good health and success.

Best regards,
Vietnam Import Export Commercial Joint Stock Bank.