In the spirit of proactively accompanying and sharing with corporate and individual customers affected by the Covid-19 epidemic, and at the same time strictly implementing the policies and directions of the Prime Minister and the Governor of the State Bank, on May 17, 2021, Eximbank issued Decision No. 3521/2021/EIB/QD-TGD Regulations on restructuring debt repayment terms, exempting and reducing interest and fees, and maintaining the same debt group to support customers to bear debts. affected by the Covid-19 epidemic to deploy and apply throughout the system.

Accordingly, Eximbank  considers restructuring the debt repayment term for the outstanding balance of the debt that fully meets the following conditions:

1. Arising before June 10, 2020 from lending activities;

2. The obligation to repay principal and/or interest arises during the period from January 23, 2020 to December 31, 2021;

3. The outstanding balance of the debt whose repayment term is restructured falls into one of the following cases:

-  Debt balance is still due or overdue up to 10 (ten) days from the due date of payment, the repayment period according to the contract or agreement, except for the cases specified in section (2), section (3) down here;

-  Outstanding balance of debt incurred before January 23, 2020 and overdue during the period from January 23, 2020 to March 29, 2020;

-  Outstanding balance of debt incurred from January 23, 2020 and overdue before May 17, 2021.

In addition, Eximbank has also proactively applied information technology in banking operations, streamlining procedures and paperwork to shorten application processing time, and simultaneously applying many support measures. Supporting customers during the period affected by the Covid-19 epidemic, such as maintaining low interest rates for corporate and personal loans; Continue to increase the size of the credit package with the lowest interest rate in the market at over VND 3,000 billion with lending interest rates reduced from 0.5%/year compared to previous programs to support businesses and lending interest rates. reduced from 0.5%/year - 1.5%/year compared to previous programs to support individual customers.

Eximbank commits to actively accompanying Customers, promptly providing appropriate and practical support, sharing, and troubleshooting measures to help Customers stabilize production and quickly overcome difficulties.