ANNOUNCEMENT OF SYSTEM UPGRADE SCHEDULE

Dear Customer,

Eximbank constantly improves technology to bring customers better experiences, so Eximbank will upgrade its IT system from 1:00 a.m. to 3:00 a.m. on August 27, 2023 (Sunday).

During the temporary interruption of the upgrade::

-    Transactions on Edigi system: Edigi Mobile, Edigi Web Banking.

-     Transactions on EBiz system: Ebiz Mobile, Ebiz Web Banking.

-    External ATM card and Eximbank international card at Eximbank ATM, Eximbank domestic card at alliance ATM; Online card transactions via Ngan Luong, Onepay, Napas, International cards;

-    Payment via Momo, SamsungPay, ZaloPay, VNPTPay, VNPAY, Ecom, VN Topup; SMS Banking; Foreign Remittance Transactions;

Apart from the above service interruptions, the system still operates normally.

Eximbank has tried to consider how to have the least impact on customers' transactions. We hope that customers will sympathize with any inconvenience regarding transactions during the above upgrade period.

 

Best regards,