ANNOUNCEMENT OF SYSTEM UPGRADE SCHEDULE

Dear Customer,

Eximbank constantly improves technology to bring customers better experiences, so Eximbank will upgrade its IT system from 0:00 to 0:30 a.m. on September 10, 2023 (Sunday).

During the temporary interruption of the upgrade::

- Transactions on EDigi system: EDigi Mobile, EDigi Web Banking.

- Transactions on EBiz system: EBiz Mobile, EBiz Web Banking.

- All Eximbank ATM cards and external ATM cards at Eximbank ATM/POS and allied ATM/POS; Online card transactions via Ngan Luong, Onepay, Napas, International Card (VCAS);

- Payment via Momo, SamsungPay, ZaloPay, VNPTPay, VNPAY, Ecom, VN Topup; SMS Banking; Foreign Remittance Transactions;

Apart from the above service interruptions, the system still operates normally.

Eximbank has tried to consider how to have the least impact on customers' transactions. We hope that customers will sympathize with any inconvenience regarding transactions during the above upgrade period.

Best regards,