About Make sure credit card transactions are performed in accordance with the law
Dear Valued Customers,
Eximbank would like to send greetings and sincerely thank to customer for banking with us so far.
We would like to remind you that Credit card must not be used for transactions which are illegal or not permitted in accordance with Viet Nam law such as: Gambling, transactions for purpose of money laundering, terrorist financing, fraud, cheating, unlicensed online games on the internet, forex trading on website, etc… and especially cash withdrawal at merchants”.
According to Circular 19/2016/TT-NHNN and the accompanying amendments/supplements: All acts of performing transactions which are illegal or not permitted in accordance with Viet Nam law (stipulated by this Circular) will be reported to competent state agencies and can be administratively sanctioned up to VND 150,000,000 (Article 28 of Decree 88/2019/ND-CP), in serious cases, you will be prosecuted for criminal liability, if any damage is caused, you must pay compensations for the damage according to the provisions of the law.
When Eximbank detects signs of suspicion of transactions which are illegal or not permitted in accordance with Viet Nam laws on your credit card, the bank will reserve the right to refuse to close/destroy the customer’s credit card (according to the Term of Use Eximbank credit cards)
For more detail, please visit to the nearest Eximbank Branch/ Transaction Office or contact the Call Center: 18001199 (toll free).
Vietnam Export Import Commercial Joint Stock Bank.