SMS Banking service

Instructions for using SMS banking service

I. GENERAL INFORMATION ABOUT THE SERVICE:

“SMS BANKING” is a phone banking service that helps customers manage their accounts by text message; query information about deposit interest rates; information about account balance, information about transaction history; foreign exchange rate information, gold, query transaction points, query ATM locations... Types of services provided via SMS - Banking include:

Receive automatic balance change notification messages:

A service provided to help customers manage fluctuations in payment deposit account balances. When there are related deposit/withdrawal transactions, the Eximbank system will send notification messages to customers via the registered subscription number.

Service fee: According to Eximbank's service fee announcement in each period.

Receive notification messages: loan reminders; credit card balance; Pay 3 days in advance for the "Deposit savings" product; Eximbank's new products and services.

Query information as requested by customers, including the following types of queries:

Query Eximbank's transaction points.

Query ATM locations.

Query information, list transaction balance of payment deposit account; credit card balance information; deposit interest rate information; foreign exchange rates, gold.

Customers query and receive information via numbers 8149, 6089, 8199.

II. REGISTER TO USE SMS - BANKING:

Customers register at transaction points in the Eximbank system.

Customers bring their ID card when registering.

For general information query services (Exchange rates, interest rates, transaction points, ATM locations), customers do not have to register.

III. SYNTAX FOR QUERYING SMS – BANKING SERVICES:

SERVICE	QUERY MESSAGE SYNTAX	NOTE
FOR CUSTOMERS WHO HAVE REGISTERED/NOT REGISTERED FOR SMS BANKING AT EXIMBANK
Query information about transaction points and ATM locations	EIB DGD/ATM [City/Province Code] [District Code]	[City/Province Code], [District/District Code]: Refer to the appendix list for details.
Help information:	EIB DGD/ATM HELP
Query exchange rate information, Gold prices, foreign currencies.	EIB TG [Branch code] [Foreign currency code 1] [Foreign currency code 2]…	Currency code 2 is used when customers look up information about two different foreign currencies.
Query interest rate information	EIB LAISUAT [Foreign currency code] or	Query the LS of the Head Office/Branch.
Query interest rate information	EIB LS [Branch code] [Foreign currency code]	Query the LS of the Head Office/Branch.
FOR CUSTOMERS WHO HAVE REGISTERED FOR SMS BANKING AT EXIMBANK
Query account balance information	EIB SD	List information on demand deposit account balances.
Query credit card balance information	EIB MC [last 6 characters of card number] or EIB VS [Last 6 characters of card number]	MC:MasterCard
Query credit card balance information		VS: Visa
Query information about the 5 most recent transactions	EIB LK [account number]

In there:

EIB: Keyword regulating Eximbank's services

Branch code: According to the appendix list of branch codes

Foreign currency codes: According to the appendix, the list of foreign currency codes

TG: Exchange rate

LS: Interest rate

SD: Balance

[City/Province Code], [District/District Code]: Is the name of the corresponding city/province, district/district (refer to the appendix list for details).

IV. APPENDIX:

BRANCH CODE

STT	BRANCH NAME	BRANCH CODE
1	AN GIANG	AGN
2	BÀ RỊA	BRA
3	BÌNH DƯƠNG	BDG
4	BÌNH PHÚ	BPU
5	BÌNH TÂN	BTN
6	BUÔN MÊ THUỘT	BMT
7	CÁI KHẾ	CKE
8	CẦN THƠ	CTO
9	CẦU GIẤY	CGY
10	CHỢ LỚN	CLN
11	CỘNG HÒA	CHA
12	ĐÀ LẠT	DLT
13	ĐÀ NẴNG	DNG
14	ĐỐNG ĐA	DDA
15	ĐỒNG NAI	DNI
16	HÀ NỘI	HNI
17	HAI BÀ TRƯNG	HBT
18	HẢI PHÒNG	HPG
19	HÒA BÌNH	HBH
20	HỘI SỞ	HSO
21	HÙNG VƯƠNG	HVG
22	LÁNG HẠ	LHA
23	LONG AN	LAN
24	LONG BIÊN	LBN
25	MỸ THO	MTO
26	NHA TRANG	NTG
27	PHÚ MỸ HƯNG	PMH
28	QUẬN 10	Q10
29	QUẬN 11	Q11
30	QUẬN 4	Q04
31	QUẬN 7	Q07
32	QUẢNG NGÃI	QNI
33	QUẢNG NINH	QNH
34	SÀI GÒN	TTD
35	SỞ GIAO DỊCH 1	SGD1
36	TÂN ĐỊNH	TDH
37	TÂN SƠN NHẤT	TSN
38	THỦ ĐỨC	TDC
39	VINH	VIH

CODE OF CITY/PROVINCE, DISTRICT/DISTRICT

Inquiry Service				ATM	Transaction Point
STT	City/province	District/District/City/TX	Province/City Code	District/District/City/TX Code
1	An Giang	Long Xuyên	ANGIANG, AGN	LONGXUYEN, LXN	LONGXUYEN, LXN
2		Châu Đốc			CHAUDOC, CDC
3		Phú Tân			PHUTAN,PTN
4	Bà Rịa Vũng Tàu	Long Điền	BRVT, BARIAVUNGTAU		LONGDIEN, LDN
5		Tân Thành			TANTHANH, TTH
6		Bà Rịa			BARIA, BRA,TXBR
7		Vũng Tàu			VUNGTAU, VTU, TPVT
8	Bạc Liêu	Thị Xã Bạc Liêu	BACLIEU, BLU		BACLIEU, TXBL, BLU
9	Bình Dương	Bến Cát	BINHDUONG, BDG	BENCAT, BCT	BENCAT, BCT
10		Dĩ An		DIAN, DAN	DIAN, DAN
11		Thủ Dầu Một		THUDAUMOT, TDM, TXTDM	THUDAUMOT, TDM, TXTDM
12		Thuận An		THUANAN
13	Cần Thơ	Bình Thủy	CANTHO, CTO	BINHTHUY, BTY	BINHTHUY, BTY
14		Cái Răng		CAIRANG, CRG	CAIRANG, CRG
15		Ninh Kiều		NINHKIEU, NKU	NINHKIEU, NKU
16		Thốt nốt			THOTNOT, TNT
17	Đà Nẵng	Hải Châu	DANANG, DNG	HAICHAU, HCU	HAICHAU, HCU
18		Sơn Trà		SONTRA, STA	SONTRA, STA
19		Thanh Khê		THANHKHE, TKE	THANHKHE, TKE
20	Đak Lak	Buôn Ma Thuột	DAKLAK, DLK	BUONMATHUOT, TPBMT, BMT	BUONMATHUOT, TPBMT, BMT
21	Đak Lak	Buôn Hồ	DAKLAK, DLK		BUONHO, BHO
22	Đồng Nai	TP Biên Hòa	DONGNAI, DNI	BIENHOA, TPBH, BHA, BH	BIENHOA, TPBH, BHA, BH
23		Long Khánh		LONGKHANH, LKH	LONGKHANH, LKH
24		Long Thành		LONGTHANH, LTH	LONGTHANH, LTH
25		Thống Nhất			THONGNHAT, TNT
26		Trảng Bom		TRANGBOM, TBM
27	Hà Nội	Ba Đình	HANOI, HNI	BADINH, BDH	BADINH, BDH
28		Cầu Giấy		CAUGIAY, CGY	CAUGIAY, CGY
29		Đông Anh		DONGANH, DAH	DONGANH, DAH
30		Đống Đa		DONGDA, DDA	DONGDA, DDA
31		Hà Đông		HADONG, HDG	HADONG, HDG
32		Hai Bà Trưng		HAIBATRUNG, HBT	HAIBATRUNG, HBT
33		Hoàn Kiếm		HOANKIEM, HKM	HOANKIEM, HKM
34		Hoàng Mai		HOANGMAI, HMI
35		Long Biên		LONGBIEN, LBN	LONGBIEN, LBN
36		Tây Hồ		TAYHO, THO	TAYHO, THO
37		Thanh Xuân		THANHXUAN, TXN	THANHXUAN, TXN
38		Từ Liêm			TULIEM, TLM
39	Hải Phòng	An Dương	HAIPHONG, HPG	ANDUONG, ADG
40		Hồng Bàng		HONGBANG, HBG
41		Lê Chân		LECHAN, LCN	LECHAN, LCN
42		Ngô Quyền		NGOQUYEN, NQN	NGOQUYEN, NQN
43		An Hải			ANHAI, AHI
44	Khánh Hòa	Nha Trang	KHANHHOA, KHA		NHATRANG, TPNT, NTG
45	Lâm Đồng	Đà Lạt	LAMDONG, LDG		DALAT, TPDL, DLT, DLAT
46		Bảo Lộc			BAOLOC, BLC
47		Đức Trọng			DUCTRONG, DTG
48	Quảng Ninh	Cẩm Phả	QUANGNINH, QNH	CAMPHA, CPA	CAMPHA, CPA
49	Quảng Ninh	Hạ Long	QUANGNINH, QNH	HALONG, HLG	HALONG, HLG
50	Quảng Ngãi	TP Quãng Ngãi	QUANGNGAI, QNI		QUANGNGAI, QNI, TPQN
51	Nghệ An	Vinh	NGHEAN, NAN		VINH, TPVINH, TPV
52	Thừa Thiên Huế	TP Huế	THUATHIENHUE, TTH		HUE, TPHUE
53	TP.Hồ Chí Minh	Quận 1	HOCHIMINH, HCM, TPHCM	QUAN1, QUAN01, Q1, Q01	QUAN1, QUAN01, Q1, Q01
54		Quận 2		QUAN2, QUAN02, Q2, Q02	QUAN2, QUAN02, Q2, Q02
55		Quận 3		QUAN3, QUAN03, Q3, Q03	QUAN3, QUAN03, Q3, Q03
56		Quận 4		QUAN4, QUAN04, Q4, Q04	QUAN4, QUAN04, Q4, Q04
57		Quận 5		QUAN5, QUAN05, Q5, Q05	QUAN5, QUAN05, Q5, Q05
58		Quận 6		QUAN6, QUAN06, Q6, Q06	QUAN6, QUAN06, Q6, Q06
59		Quận 7		QUAN7, QUAN07, Q7, Q07	QUAN7, QUAN07, Q7, Q07
60		Quận 8		QUAN8, QUAN08, Q8, Q08	QUAN8, QUAN08, Q8, Q08
61		Quận 9		QUAN9, QUAN09, Q9, Q09	QUAN9, QUAN09, Q9, Q09
62		Quận 10		QUAN10, Q10	QUAN10, Q10
63		Quận 11		QUAN11, Q11	QUAN11, Q11
64		Quận 12		QUAN12, Q12
65		Bình Tân		BINHTAN, BTN	BINHTAN, BTN
66		Bình Thạnh			BINHTHANH, BTH
67		Bình Chánh		BINHCHANH, BCH	BINHCHANH, BCH
68		Gò Vấp		GOVAP, GVP	GOVAP, GVP
69		Nhà Bè		NHABE, NBE	NHABE, NBE
70		Phú Nhuận		PHUNHUAN, PNN	PHUNHUAN, PNN
71		Tân Bình		TANBINH, TBH	TANBINH, TBH
72		Tân Phú		TANPHU, TPU
73		Thủ Đức		THUDUC, TDC	THUDUC, TDC
74		Củ Chi			CUCHI, CHI
75	Long An	Tân An	LONGAN, LAN	TANAN, TAN, TPTA	TANAN, TAN, TPTA
76	Tiền Giang	Mỹ Tho	TIENGIANG, TGG	MYTHO, MTO, TPMT	MYTHO, MTO, TPMT

> FOREIGN CURRENCY CODE

STT	TÊN NGOẠI TỆ	MÃ NGOẠI TỆ
1	Đô-la Úc	AUD
2	Đô-la Canada	CAD
3	Franc Thụy Sĩ	CHF
4	Mác Đức	DEM
5	Euro	EUR
6	Franc Pháp	FRF
7	Bảng Anh	GBP
8	Vàng	GOLD
9	Đô-la Hồng Kông	HKD
10	Yên Nhật	JPY
11	Đô-la New Zealand	NZD
12	Đô-la Singapore	SGD
13	Đô-la Mỹ	USD