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14/03/2024

Collection service

1. Collection service via card account:

Is a service in which customers of companies/schools (units) authorize Eximbank to automatically deduct the customer's card account and transfer it to the unit to pay for goods, services, and tuition. Based on the unit's request from time to time, Eximbank will automatically deduct the customer's card account to pay the unit.

2. Utilities:

On the unit's side: Convenience in collecting money for goods, services, and tuition from customers; Reduce personnel and management costs; Save time counting and preserving money; Avoid the risks of receiving counterfeit or torn money; Revenues are credited immediately to the unit account.
On the customer side: Save time and travel costs when paying for goods, services, and tuition.

3. Registration procedures:

For units:

Collection service contract with Eximbank.

Official letter requesting collection with a list of customers requesting collection

Unit's customers:

Authorization letter to deduct account to pay for goods, services, and tuition.

4. How to do it:

Periodically before each collection period, the unit sends a collection request with a list of customers to Eximbank.

Performed daily according to the unit's prescribed time period, Eximbank automatically deducts debt from the card account of the customer who has registered for the transfer service to the unit.

Periodically according to the agreed time, Eximbank sends the debt deduction results to the unit to write off the debt and issue collection documents to customers (if any).

5. Collection fee:

Collected according to Eximbank's fee schedule prescribed in each period.

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