SMS Banking - Inquiry information

• Receiving automatic messages notifying balance changes :
  
  • The service is offered with an aim to help customers manage the movements of their current account balance. When relevant deposit/withdrawal transactions arise, Eximbank will send messages to customers for their information via the subscription number having been registered for service using.
  • Service charges: According to Eximbank’s service charge notification from time to time.
• Receiving messages of notice on: reminding debt; credit card balance; making deposit for the “Installment Savings” product in 3 days advance; new products and services of Eximbank.
• Inquiries as per customer’s request, including:
  
  • Inquiries about Eximbank’s banking units.
  • Inquiry for ATM locations.
  • Inquiry for information, list of transactions, current account balance, credit card debit balance, deposit interest rates, currency or gold exchange rate.

• 2.1 Registration by SMS which is sent to the numbers 8149
• Message syntax: EIB SMS [15 digits of account number]



• In which:
• Account number: includes 15 digits, which is current account number of customer
• Telephone number for SMS: is mobile phone number of customer, which was registered at Eximbank when customer has opened account.
• In case registration is successful, switchboard will send a SMS which informs customer:
• Your account number is registered successfully for SMS Banking: Receive SMS when account balance changes. Please contact 18001199 for details.



• After registering successfully, if customer conducts transaction over current accounts which has been registered, Eximbank will send a SMS to inform customer about account balance.
• In case registration is not successful, switchboard will send SMS to guide customer. · Hướng dẫn đăng ký dịch vụ qua SMS gửi 8149.
• Instruction on how to register services via SMS which is sent to 8149
• 2.2 Registration of online service via Internet Banking
• Customer logs in to Internet Banking website and registers service according to following instruction:
• Application for use of Internet Banking [ Vietnamese | Anh ]
• 2.3. Registration Eximbank’s banking units.
• Customers are kindly requested to bring along ID cards upon registration service at Eximbank’s transaction counters.
• After registering successfully, customer can inquire about services via Internet Banking.
• For inquiry of general information (Exchange rates, interest rates, locations of banking units, ATM locations), no registration is required.

• EIB: The keyword of the service defined by Eximbank
• Branch code: Subject to the appendix of branch codes
• Currency Code: Subject to the appendix of currency codes
• TG: Exchange rate
• LS: Interest rate
• SD: Balance
• [City/Province Code], [District Code]: The corresponding name of the city/province, and district. (Please refer to the Appendix for further details).