Issuance and use of Eximbank Card

Effective from May 05th, 2020
I. Schedule of fees for issuance and use of Eximbank Domestic Card 

NO.
CATEGORIES
RATE OF FEE
1 Standard issue fee Free of charge
Express issue fee  
- Principal card VND100.000
- Supplementary card VND50.000
2 Annual fee Free of charge
3 Card re-issue fee (per request) VND50.000
- Express card re-issue fee As item 1
- Card captured at allianced ATMs VND20.000
4 PIN re-issue fee VND20.000
5 Dispute investigation fee VND50.000 for dispute transaction found genuine
6 ATM service fee
 
6.1. ATM transaction fee  
a. At Eximbank ATMs  
- Balance Inquiry, Mini-statement Free of charge
- Cash advance fee VND1.100/ a transaction
- Fund Transfer VND2.200/ a transaction
b. At other ATMs  
- Balance Inquiry, Mini-statement VND550/ a transaction
- Cash advance fee VND3.300/ a transaction
- Fund Transfer 0,011% x The amount, minimum VND1.650, maximum VND16.500
6.2. Bill payment fee  
- Beneficiary account within Eximbank’s network Free of charge
- Beneficiary account out of Eximbank’s network Applied Schedule of Fees for Individual Customers – Transaction on VND account
7 Sales slip retrieval fee (each copy)  
- At Eximbank merchant VND10.000
- At other merchants VND50.000




II. Schedule of fees for issuance and use of Eximbank Visa/MasterCard/JCB Debit 

NO.
CATEGORIES
RATE OF FEE
    Visa Platinum Debit For the rest card
1 Standard issue fee Free of charge Free of charge
Express issue fee    
- Principal card Free of charge VND150.000
- Supplementary card Free of charge VND100.000
Annual fee  
- Principal card
1st year: Free of charge
From the 2nd year: VND 300,000
VND200.000
- Supplementary card
1st year: Free of charge
From the 2nd year: VND 300,000
VND100.000
3 Card re-issue fee (per request) VND80.000
- Express card re-issue fee As item 1
- Card re-issue fee (captured by ATM) VND40.000
4 PIN re-issue fee VND20.000
5 Dispute investigation fee VND80.000 for dispute transaction found genuine
6 Cash withdrawal fee  
6.1. In Eximbank network  
a. At ATMs Free of charge
b. At counters 0,03% x The amount, minimum VND 3.000 (Exclude VAT)
6.2. Out of Eximbank network 3% of cash advance amount, minimum VND80.000
7 Lost/stolen card fee VND200.000
8 Statement retrieval fee  
- By email, HomeBanking service Free of charge
- By post VND6.000 per month
Sales slip retrieval fee (each copy)  
- At Eximbank merchant VND20.000
- At other merchants VND80.000
10 Balance certificate VND50.000
11 Others (if applicable)  
- Currency conversion fee 2.7% of transaction amount 4% of transaction amount
- Order of goods, services by email, fax, Internet Free of charge
12 Deposit interest on the account balance As per Eximbank‘s interest on current account at the certain time
13 Bill payment fee  
- Beneficiary account within Eximbank’s network Free of charge
- Beneficiary account out of Eximbank’s network Applied Schedule of Fees for Individual Customers – Transaction on VND account
14 Account management fee (**) VND 33,000 per month




III. Schedule of fees for issuance and use of international credit card 

NO.
Type
Standard/Gold (*)
Passbook Card/ JCB Platinum Visa Platinum Visa Platinum One World
Teacher Card Cash Back Cash Back Mastercard
1 Standard issue fee Free of charge VND800,000
Express issue fee VND150,000
2 Annual fee VND400,000 VND200,000 VND1,200,000 VND1,500,000
3 Card re-issue fee (per request) VND80,000
- Card re-issue fee (captured by ATM) VND40,000 VND50,000
- Express card re-issue fee As item 1 (according to each card type)
4 PIN re-issue fee VND50,000
5 Dispute investigation fee VND80,000
6 Cash withdrawal fee 4% of cash advance amount, minimum VND100,000 a) Passbook Card: 4% of cash advance amount, minimum VND100,000
- In Eximbank network: Free of charge
- Out of Eximbank network: 4% of cash advance amount, minimum VND100,000.
b) Teacher Card: 4% of cash advance amount, minimum VND100,000
7 Lost/stolen card fee VND200,000
8 Statement retrieval fee  
- Monthly statement Free of charge
- Statement in three latest periods Free of charge
- Statement over the above period VND3,000 (each page), minimum VND10,000 Free of charge
9 Sales slip retrieval fee (each copy)  
- At Eximbank merchant VND20,000n
- At other merchants VND80,000
10 Balance certificate VND80,000
11 Finance charge 28.2% per year Passbook card: 12% per year 28.2% per year
Teacher Card: 28.2% per year
12 Late payment charge 4% of minimum amount due (minimum VND80,000)
13 Over credit limit fee 15% per year of over limit amont
14 Change credit limit fee (per request) VND80,000
15 Others (if applicable)  
- Currency conversion fee 4% of transaction amount 2.7% amount 4% amount 4% amount
transaction transaction transaction
- Order of goods, services by email, fax, Internet Free of charge
16 Bill payment fee  
- Beneficiary account within Eximbank’s network Free of charge
- Beneficiary account out of Eximbank’s network Applied Schedule of Fees for Individual Customers – Transaction on VND account
17 Change kind of security fee VND50,000




IV. SMS Alert Service 

CARD TYPE
RATE OF FEE
International Debit and Credit Card 
VND 33,000 per quarterly per card per phone number

Note:

All rates have included VAT.
Eximbank will convert all card transactions in foreign currency to VND at the exchange rate fixed from time to time by Eximbank and the International Credit Card Organizations
(*) Include: Standard Visa/Mastercard card, JCB Young Card, Gold Visa/Mastercard/JCB card, Visa Business card, Visa Violet card, Jetstar JCB Card, UEFA Champions League MasterCard Card, Visa Auto Card
(**) Applicable to international debit cards that terminated or expired 30 days or more and have a remaining balance. In case the balance is less than VND 33,000, the remaining balance will be collected.
Finance charge for Pass Book card shall be computed as soon as the balance arises