Please dial (08) 39144955, you will be provided with information on::
Interest rates Exchange rates Account balance Real estate and market New policies, products & services Investment-financial-treasury advice Questions and Answers
Eximbank Phone Banking service provides all information of the Bank. All customers can get access to this service. Free selection of service: All customers can get free access to the service to listen to information relating to interest rates, exchange rates, market conditions, products & services, or financial advisory news, etc. Selection of service for registration: provides customers with further individual or corporate information such as account information, and faxes supplying information on interest rate, exchange rate, account balance, service suspension, etc. Eximbank currently provides this service completely free of charge. In case of faxes, as from December 09, 2003, fees shall be applied in accordance with Eximbank’s fee schedule from time to time.
Instructions on usage
Free service
Interest rates Exchange rates Account balance Real Estate and market news New policies, products & services Investment-financial-treasury advice Questions and Answers
Free selection of service: All customers can get free access to the service to listen to information relating to interest rates, exchange rates, market conditions, products & services, or financial advisory news, etc. Selection of service for registration: Provides customers with further individual or corporate information such as account information, and faxes supplying information on interest rate, exchange rate, account balance, service suspension, etc. Eximbank currently provides this service completely free of charge. In case of faxes, as from December 09, 2003, fees shall be applied in accordance with Eximbank’s fee schedule from time to time.
Step 1: Access the system, dial (08) 39144955, and select for English or Vietnamese. Step 2: For free service, press 1 Step 3: Get access to the following information
Exchange rates Interest rates Other information Transfer to operators
Registered service
Step 1: Access the system, dial (08) 39144955, and select for English or Vietnamese Step 2: For registered service, press 2. Step 3: Input Customer Information File (CIF) which includes 9 digits. Step 4: Input password which includes 6 digits Step 5: Get access to the following information
Press 1 -> Exchange rates
Press 1: Currency exchange rate Press 2: Gold exchange rate Press 3: To receive the Fax providing information on exchange rates
Press 2-> Interest rates
Press 1: Individual savings and deposit interest rates Press 2: Corporate deposit interest rates Press 3: Gold lending interest rate Press 4: Foreign currency lending interest rate Press 5: VND lending interest rate Press 6: To receive the Fax providing information on interest rates
Press 3 - > Other information
Press 1: Eximbank’s branch list Press 2: Eximbank’s new policies, products & services Press 3: Real estate and market news Press 4: Financial advisory news
Press 4-> Transfer to operators Press 5 -> Account information
Note: Press 9 to return to the previous menu (regardless of where you are). To end the call, press # (regardless of where you are)
Contact: For enquiries about the product or further instructions, please kindly contact your nearest Branch/Transaction Office or Call-Center: (84-8)39151515
Step 1: Access the system, dial (08) 39144955, and select for English or Vietnamese.
