1. For savings deposit in Vietnamese Dong: Vietnamese or foreign individuals who are legally living and working in Vietnam.
2. For payment deposit in foreign currencies: Vietnamese and foreign residents.
3. Legally capable Vietnamese and foreign individuals at 18 years old or above.

On the first transaction:
Customers bring along their ID card or passport in validity
Customers deposit directly at the counter of Eximbank - in our form – Personal Account Opening Request) and get the savings book from tellers.
On the next transaction:
In need of funds deposit, customers can come or ask their relatives to come to any branches/transaction offices of Eximbank countrywide.
In case of funds withdrawal, they have to bring along their ID card or valid passport to come to any branches/transaction offices of Eximbank countrywide. They can also authorize others to withdraw

Authorization done at Eximbank: the owner of the savings book and the authorized bring the savings book and valid ID card/passport to Eximbank to carry out the authorization. Authorization done in other places: the letter of authorization should be certified by the state or local authorities as regulated